Frequently Asked Questions (FAQ)
Human Services FAQ
Human Services Web Site
Child Protection
1. How do I make a Child Protection report?
2. What is the after hours phone number for reporting abuse or neglect?
3. I live in Wright County, but my child resides in another county. Where do I report abuse or neglect?
4. At what age can I leave my child home alone?
5. How old can a child be to babysit?
6. How can I get custody or visitation changed?
7. Can I file an Order for Protection (OFP) at Human Services or with Child Protection?
Intake/Resource/Family Intervention Services
1. How do I apply for Financial Assistance, Medical Assistance, Food Stamps, or Emergency Assistance?
2. How do I apply for a social worker, and how do I know if I qualify for services?
3. I have a mentally ill family member. Can I apply for services for them?
4. How do I make a Vulnerable Adult report?
5. How do I make a Child Protection report?
6. How do I apply for mediation?
7. If I do not have transportation to my doctor's appointment, who can I call for a ride?
8. How do I apply to do day care in my home?
9. How do I apply to do child foster care in my home?
10. How do I apply to do adult foster care in my home?
11. How do I get a Chemical Dependency (CD) assessment?
12. How do I apply for TEFRA?
Licensing - Child Care
1. What do I have to do to become a licensed provider?
2. How long does it take to become licensed?
3. How do I get a list of child care providers for my city?
4. How do I make a complaint regarding a licensed provider?
5. How do I report an illegal un-licensed provider?
6. Am I able to use another product other than bleach and water to disinfect the diapering surface?
Licensing - Child Foster Care
1. Do I have to live in Wright County?
2. Do I have to live in a house?
3. Do I have to be married?
4. Can I be a single parent?
5. How old do I need to be?
6. Can I work outside of my home?
7. Who pays for the child's medical expenses?
8. Who provides transportation to clients for appointments?
9. Can a foster child share a bedroom with my child?
10. How long do foster children stay in foster homes?
11. Can I adopt a foster child?
12. Will I be paid for taking care of a foster child?
13. Are family foster care payments taxable income?
Public Health
1. What is the phone number for Women, Infants, and Children (WIC)?
2. Where can I get a list of day care providers in Wright County?
3. Where can I find the Wellness on Wheels (WOW) Van schedule?
4. Where do I find out about home care services?
5. Who do I contact regarding birth control?
6. Who do I call if I think my child (birth - age 2) may have special needs?
7. Who do I call if I have no insurance and need to go to a doctor?
8. Where can I get a free or low cost mammogram or pap screening?
9. What is the Minnesota Child Car Seat Law?
10. Where can I find information on health issues relating to international travel?
11. What immunizations (shots) do children need and when?
12. What immunizations (shots) do adults need and when?
13. I will be traveling outside of the USA. What immunizations do I need?
14. Where can I find information on vaccine safety?
15. Who can answer questions on immunization issues?
16. Where can I get a record of immunizations that were given to me or my child?
17. Where can I purchase a radon test kit?
 
 

Child Protection
 
1. How do I make a Child Protection report?
Call Child Protection Intake at 763-682-7449, or 1-800-362-3667, ext. 7449.
 
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2. What is the after hours phone number for reporting abuse or neglect?
612-490-8569.
 
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3. I live in Wright County, but my child resides in another county. Where do I report abuse or neglect?
In the county where the child resides.
 
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4. At what age can I leave my child home alone?
There are no statutes regarding this. Children under the age of 7 should never be left home alone. Children 8 to 9 years old, one to two hours; 10 years old, four to eight hours. It is strongly recommended that you consider the child's maturity, comfort level of being left home alone, and what to do in case of an emergency.
 
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5. How old can a child be to babysit?
At least 11 years old, depending on maturity level.
 
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6. How can I get custody or visitation changed?
You need to talk to an attorney.
 
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7. Can I file an Order for Protection (OFP) at Human Services or with Child Protection?
No. You need to go to Court Administration at the courthouse.
 
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Intake/Resource/Family Intervention Services
 
1. How do I apply for Financial Assistance, Medical Assistance, Food Stamps, or Emergency Assistance?
Call Financial Intake at 763-682-7414, or 1-800-362-3667, ext. 7414.
 
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2. How do I apply for a social worker, and how do I know if I qualify for services?
Call Social Services Intake at 763-682-7481, or 1-800-362-3667, ext. 7481.
 
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3. I have a mentally ill family member. Can I apply for services for them?
Call Social Services Intake at 763-682-7481, or 1-800-362-3667, ext. 7481.
 
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4. How do I make a Vulnerable Adult report?
Call Social Services Intake at 763-682-7481, or 1-800-362-3667, ext. 7481.
 
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5. How do I make a Child Protection report?
Call Child Protection Intake at 763-682-7449, or 1-800-362-3667, ext. 7449.
 
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6. How do I apply for mediation?
Call Social Services Intake at 763-682-7481, or 1-800-362-3667, ext. 7481.
 
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7. If I do not have transportation to my doctor's appointment, who can I call for a ride?
Information is available on our website at Transportation Services. Volunteer transportation information is available on our website at Volunteer Transportation.
 
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8. How do I apply to do day care in my home?
Information on becoming a licensed day care provider is available on our website at Becoming a Provider.
 
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9. How do I apply to do child foster care in my home?
Information on becoming a licensed child foster care provider is available on our website at Becoming a Provider.
 
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10. How do I apply to do adult foster care in my home?
Information on becoming a licensed adult foster care provider is available on our website at Becoming a Provider.
 
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11. How do I get a Chemical Dependency (CD) assessment?
Call Financial Intake at 763-682-7416, or 1-800-362-3667, ext. 7416.
 
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12. How do I apply for TEFRA?
Call Financial Intake at 763-682-7416, or 1-800-362-3667, ext. 7416.
 
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Licensing - Child Care
 
1. What do I have to do to become a licensed provider?
You must attend an orientation session, get a physical, submit three references, and prepare for a licensing visit by "kiddie proofing" your home and making necessary preparations for emergencies. Background checks must be completed on you, any other person living in the household who is age 13 or older, and alternative care providers. In some cases there must be a fire marshal inspection. To begin the licensing process, call 763-682-7485 or 1-800-362-3667, extension 7485.

Additional information on becoming a licensed child care provider is available on our website at Becoming a Provider.
 
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2. How long does it take to become licensed?
It shouldn't take longer than two to four months.
 
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3. How do I get a list of child care providers for my city?
Go to the Child Care Licensing main web page and click on the Finding a Provider link.
 
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4. How do I make a complaint regarding a licensed provider?
To make a complaint, you can contact the general intake office at Wright County Human Services. The intake social worker will gather relevant information and pass it on to a licensing investigator. Reporters are kept confidential.

Reports can be made by calling 763-682-7481 or via e-mail to michelle.porras@co.wright.mn.us.
 
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5. How do I report an illegal un-licensed provider?
If you suspect that someone is providing illegal child care, please contact the initial child care licensor at 763-682-7485 or via e-mail to dclicensing@co.wright.mn.us.
 
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6. Am I able to use another product other than bleach and water to disinfect the diapering surface?
Yes.
Use of Disinfectants in Child Care Home
 
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Licensing - Child Foster Care
 
1. Do I have to live in Wright County?
Yes. For Wright County to license you as a foster care provider, you must live in Wright County.
 
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2. Do I have to live in a house?
No. Apartments, condominiums, or mobile homes can be options.
 
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3. Do I have to be married?
No.
 
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4. Can I be a single parent?
Yes.
 
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5. How old do I need to be?
To provide child foster care, you must be 21 years of age or older.
 
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6. Can I work outside of my home?
Yes.
 
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7. Who pays for the child's medical expenses?
All medical and dental expenses are provided for the child through the county or private insurance.
 
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8. Who provides transportation to clients for appointments?
The foster parent is expected to provide all needed transportation. Some programs exist to help defray expenses for travel to medical appointments.
 
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9. Can a foster child share a bedroom with my child?
Yes. Bedrooms may be shared, but each child needs their own bed.
 
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10. How long do foster children stay in foster homes?
Foster care varies in length depending on the child and his/her parents' circumstances.
 
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11. Can I adopt a foster child?
There are circumstances in which a foster child could become available for adoption; however, many other factors are considered before this option is considered.
 
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12. Will I be paid for taking care of a foster child?
Foster care providers receive reimbursement based on each child’s needs and the level of care they require.
 
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13. Are family foster care payments taxable income?
Generally, foster care payments are not taxable. However, you may want to check with your tax consultant regarding your individual circumstances.
 
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Public Health
 
1. What is the phone number for Women, Infants, and Children (WIC)?
320-963-6500.
 
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2. Where can I get a list of day care providers in Wright County?
Day care provider lists are available on our website at Finding a Provider.
 
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3. Where can I find the Wellness on Wheels (WOW) Van schedule?
The Wellness on Wheels (WOW) Van schedule is available on our website at WOW Van Schedule.
 
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4. Where do I find out about home care services?
Call Public Health Intake at 763-682-7468 or 1-800-362-3667, ext. 7468.
 
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5. Who do I contact regarding birth control?
Wright County Public Health has a confidential family planning program. Free pregnancy tests: education and condoms; clinic visits and birth control provide at low or no cost. Call 763-684-8424.
 
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6. Who do I call if I think my child (birth - age 2) may have special needs?
Wright County Early Intervention Services at 1-800-286-6331.
 
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7. Who do I call if I have no insurance and need to go to a doctor?
St. Mary's Clinics are free and will discuss your finances. Call 651-690-7029 to schedule an appointment at one of their many clinics.

Mid Minnesota Family Practice Center in St. Cloud will discuss your finances and is free if you qualify. Call 320-240-3157 or 1-800-575-2982 for an appointment.

Minuteclinic charges lower cost flat rates or can bill some insurances. Call 952-929-1233 for information to their sites. No appointment is necessary.
 
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8. Where can I get a free or low cost mammogram or pap screening?
The SAGE program by the Minnesota Department of Health provides free breast and cervical cancer screening plus follow-up services to eligible women. Women should be age 40 or older; uninsured or underinsured; income within our guidelines. Exceptions may be made for younger women with a family history of breast cancer.

Call 1-888-6-HEALTH (1-888-643-2584) to make an appointment with a participating local clinic or visit www.mnsage.com for more information.
 
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9. What is the Minnesota Child Car Seat Law?
Children must remain in a federally approved, properly secured restraint until they reach 8 years old — unless the child is 4’9” or taller. For further details on the Minnesota Child Car Seat Law, visit the Office of Traffic Safety.
 
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10. Where can I find information on health issues relating to international travel?
Information is available on the Centers for Disease Control and Prevention website at www.cdc.gov/travel.
 
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11. What immunizations (shots) do children need and when?
Information is available on the Minnesota Department of Health website at http://www.health.state.mn.us/divs/idepc/immunize/schedules.html.
 
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12. What immunizations (shots) do adults need and when?
Information is available on the Minnesota Department of Health website at http://www.health.state.mn.us/divs/idepc/immunize/schedules.html.
 
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13. I will be traveling outside of the USA. What immunizations do I need?
Information is available on the Centers for Disease Control and Prevention website at http://www.cdc.gov/travel/vaccinat.htm.
 
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14. Where can I find information on vaccine safety?
Information is available on the following websites:
Minnesota Department of Health - http://www.health.state.mn.us/divs/idepc/immunize/safety/index.html
Centers for Disease Control and Prevention - http://www.cdc.gov/od/science/iso/about_iso.htm
Immunization Action Coalition: - http://www.immunize.org/safety/index.htm
 
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15. Who can answer questions on immunization issues?
Call Wright County Public Health at 763-682-7717, or 1-800-362-3667, ext. 7717.
 
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16. Where can I get a record of immunizations that were given to me or my child?
Call your medical clinic where the shots were given, or call Wright County Public Health (WCPH) at 763-682-7717, or 1-800-362-3667, ext. 7717. WCPH has access to the Minnesota Immunization Information Connection (MIIC), the statewide registry.
 
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17. Where can I purchase a radon test kit?
Radon test kit information
 
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