News Flash

Wright County News

Posted on: May 29, 2020

License Bureau Driver's License Appointment Schedule Has Gone Live

After being shut down for two-and-a-half months, the License Bureau in the Wright County Government Center has “gone live” on the county website ( with an online scheduling tab (“Make an Appointment”) on the left side of the home page and is taking appointments that will start Thursday, June 4.

Some of the points of clarification that residents should know about the new-look License Bureau:

  • Initially, scheduling will be made by appointment only. Those without an appointment will not be allowed to enter. Those without internet access can call (763) 682-7596 to discuss appointment options.

  • The public counter will only be doing driver’s license – standard renewals, REAL ID and enhanced licenses. All other License Bureau business (tabs, title transfers, dealer work, etc.) will continue to be done by drop box at the License Bureau, at the front entrance to the Government Center or a drive up drop box at the east side of the Government Center.

  • In June, construction will be completed on a walk-up window at the south parking deck of the Government Center to do non-license renewal business listed above.

  • Due to Department of Motor Vehicles regulations dealing with social distancing, there will only be three employees working the front counter (prior to being shut down by COVID-19, there were as many as six clerks working simultaneously at the counter.

  • There will be a uniformed guard to prevent walk-ups who won’t be able to be served from entering the area, which will have no more than three people in line at any given time waiting to be served. Only those on the daily list of appointments will be allowed to stand in the License Bureau line.

  • To restrict foot traffic entering the building the east door will remain locked to those looking to enter through that door.

  • The initial online appointment schedule will have appointments timed 20 minutes apart from June 4 through Friday, June 19. During that period, staff will make a determination whether that timing needs to remain at 20 minutes or if some can be reduced and more appointments can be added to the schedule.

  • To start, with the 20-minute windows, staff will able to handle approximately 60 appointments per day. The hope is that over time that number can rise, but it will be a process that will be slower than many may expect.

  • After June 19, new appointment schedules will be released for the following two weeks. No specific time has been stated when that will change.

  • Those who don’t have a license that is expired or soon to expire and are simply wanting to get REAL ID, as part of the COVID-19 pandemic, that deadline to have REAL ID to board a domestic flight has been pushed back to Oct. 1, 2021.

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